Are you using technology to your advantage? Or disadvantage?
Technology can work wonders for a business. Whether you use it to streamline your operations, manage customers and transactions, provide insights, or basically do anything else you can think of, effective use of technology can provide you with a huge competitive advantage. However, when used inefficiently, technology can be large expense and actually detract from your business goals.
Neon Pathways has extensive experience in helping companies select and implement technology platforms that align to their business goals and improves performance. Our expertise lies on the business side of technology programs, ensuring that business needs are satisfied and projects are managed effectively. Whether it's Customer Relationship Management (CRM), Sales Force Automation (SFA), marketing technology, Point of Sales (POS), or other technology platforms, Neon Pathways can help. Our technology services include:
Business and Functional Requirements: Identifying and documenting the requirements that your business needs to achieve through the technology
Software Gap Analysis: Evaluating technology options and determining which software is best suited to meet your business needs
Software Designs: For customizable software, defining how the software should be tailored for your business needs
Process Designs: Defining the processes that will run in conjunction with your new technology
Implementation Plan: Building a detailed plan for implementing your technology, including costs, timelines, roles and responsibilities, risk mitigation, success measures, and more
Project Management: Managing key aspects of the technology implementation throughout the entire cycle, including project plan tasks and milestones, issue tracking and resolution, project status updates, and more
Change Management: Building and implementing a change management plan that uses communications, training, and more to help employees and customers make a smooth transition to the new technology